The internal audit covers the period from July 2024 to June 2025, in line with the University’s quality management and continuous improvement framework. The activity aims to assess the effectiveness of PSU’s Educational Organization Management System (EOMS) and ensure compliance with international standards and regulatory requirements.
The conduct of the internal audit reflects the strategic leadership and vision of 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 𝗘𝗹𝗯𝗲𝗿𝘁 𝗠. 𝗚𝗮𝗹𝗮𝘀, whose administration continues to prioritize quality assurance initiatives aligned with PSU’s mission of delivering excellent instruction, research, extension, and production services. Through strengthened quality management systems, the University advances institutional efficiency, transparency, and global competitiveness in higher education.
The audit specifically seeks to determine the University’s conformance to the requirements of ISO 9001:2015, ISO 21001:2018, and the established EOMS of PSU; identify conformities, non-conformities, and opportunities for improvement; evaluate compliance with legal requirements; and assess the institution’s readiness for the forthcoming first Surveillance Audit.
The audit team leaders, Dr. Jenylyn V. Oboza for Lingayen Campus and Dr. Randy Joy M. Ventayen for the Main Office, outlined the systematic methodology of the audit. This includes the review of relevant documents such as policies, procedures, plans, and standards; inspection of records, meeting minutes, customer feedback, and memoranda; observation of operational activities, work conditions, and surrounding environments; and monitoring of analyses and conclusions to ensure accurate evaluation of processes.
Lingayen Quality Assurance (QA) Coordinator, Mr Ivan C. Quitlong, introduced the campus process owners while, Dr. Charles Dustein E. Soriano, University Document Control Custodian, presented the Main Office process owners, emphasizing their responsibilities in overseeing documentation control, process implementation, and compliance with quality management requirements.
In her welcome remarks, Lingayen Campus Executive Director Marie Claire Briones, represented by Cristeta Tolentino, emphasized the significance of the internal quality audit in sustaining excellence and institutional accountability. She described the activity as not only a compliance mechanism but also an opportunity for continuous learning, process enhancement, and the strengthening of the University’s culture of quality and service.
The Internal Quality Audit demonstrates PSU’s proactive efforts to uphold international standards and ensure that its services consistently meet stakeholder expectations, further solidifying its commitment to academic and organizational excellence.
