Quality Assurance Office

Contact Information

Address

Alvear St., Poblacion, Lingayen, 2401 Pangasinan

Email

vppqa@psu.edu.ph

Office Hours

Monday – Friday

8:00 AM -5:00 PM

Awards and Recognitions

Activities

The university maintains a comprehensive Quality Assurance (QA) system led by the Office of the Vice President for Quality Assurance (OVPQA). This institutional QA system is integrated into the wider institutional management system through its alignment with the Strategic Development Plan and Annual Operational Plan (AOP), using a Plan-Do-Check-Act (PDCA) cycle. QA processes are embedded across academic and support services to ensure alignment with institutional goals, quality benchmarks, and continuous improvement mechanisms. The PDCA (Plan-Do-Check-Act) cycle is explicitly applied in unit-level planning and reporting processes, particularly through internal audit documentation, evaluation reports, and quality monitoring templates. While the accomplishment reports do not contain labeled PDCA sections, the cycle is inherently followed in the reporting of planned activities, implemented initiatives, monitoring of results, and formulation of improvement actions.

Top management provides strategic and operational support for this QA system and the Internal Quality Audit (IQA) process. Formal orders, administrative memoranda, and participation in Management Review Meetings by the University President and Vice Presidents demonstrate executive leadership in the institutionalization and reinforcement of QA. Internal Quality Audits, conducted by a pool of trained auditors, are scheduled ahead of the biannual Management Review Meetings to provide evidence-based inputs for decision-making.

Administrative Orders are issued to designate QA Coordinators and Internal Auditors, while QA and IQA activities are aligned with strategic and operational planning at all levels.

The university has received various QA-related recognitions, including the Philippine Quality Award (PQA), ISO 9001:2015, and ISO 21001:2018 certifications. It actively participates in benchmarking initiatives and is frequently visited by other institutions seeking to learn from its QA best practices, particularly in light of its PQA recognition

ACTIVITIES

Bicol Univ visits PSU for best practices on QA

Bicol Univ visits PSU for best practices on QA

The Pangasinan State University welcomed the Bicol University (BU) delegation for a benchmarking activity on quality assurance mechanisms, May 8, 2025. BU tapped the university as model for QA improvements following the attainment of PSU of the Philippine Quality...

PSU Lingayen Campus receives Int’l Award

PSU Lingayen Campus receives Int’l Award

The Pangasinan State University - Lingayen Campus has earned significant recognition as a RESET Honoree, receiving the distinguished Visionary Organization Award from the Emotional Reset Center USA LLC Board. Their selection underscores the university's profound...

PSU shares QA’s best practices with SorSU in Meeting of Minds

PSU shares QA’s best practices with SorSU in Meeting of Minds

A meeting of minds which showcased the best practices and mechanisms of Pangasinan State University’s Quality Assurance Division was held on March 26, 2025. PSU led by 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐏𝐫𝐞𝐬𝐢𝐝𝐞𝐧𝐭, 𝐃𝐫. 𝐄𝐥𝐛𝐞𝐫𝐭 𝐌. 𝐆𝐚𝐥𝐚𝐬, welcomed the delegates from the 𝐒𝐨𝐫𝐬𝐨𝐠𝐨𝐧 𝐒𝐭𝐚𝐭𝐞 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲...

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