“Public Service is a noble calling but it also comes with rough patches. Every action is scrutinized, every decision weighed, and every public servant is inherently susceptible to complaints.”
These words from University President Dr. Elbert M. Galas set the tone for Day 1 of the “Orientation on the 2025 Rules on Administrative Cases in the Civil Service (RACCS)” held April 14 at the ASEANA hall of PSU Golden Lion Hotel. The message was not just inspirational – it was a call to action, urging the university to armor its workforce with knowledge and preparation.
Air filled with rustle of papers and click of pens, the event was charged with a sense of recalibration, driven by a clear reality, in the modern civil services, ignorance of the law is no excuse, and the cost of non-compliance is high.
Understanding that the 2025 Rules on Administrative Cases in the Civil Service (RACCS) affects the core of administrative work, PSU, through the Human Resource Management and Development Office led by Dr. Shiela Marie Malicdem, decided to directly capacitate its employees steering away from just sending representatives to this kind of CSC seminars and orientations in the previous years. Through this in-house training for officials who actually handle the cases, PSU ensures that the knowledge transfer is immediate and accurate avoiding the “telephone game” effect that often dilutes important policy updates.
The central theme emerging from Day 1 was that the 2025 RACCS serves like a bible that should be religiously followed for the daily operations in the public service more than just a rulebook vulnerable to bents. Its timeliness and importance were pointed out by Dr. Ailene Batang, Acting Chief Administrative Officer for Administration, in her welcome message.
Ms. Ma. Rosette U. Ronduen, Special Investigator III from the Civil Service Commission (CSC) Regional Office I, was invited to comprehensively discuss the 2025 RACCS. She emphasized that the rules are not just for when things go wrong. They are the guiding principles for every transaction and every personnel decision.
The orientation focused heavily on how a deep understanding of these rules serves a dual purpose. It helps administrators avoid complaints by ensuring due process is followed, and it equips them to deal with complaints effectively and justly when they do arise.
As Day 1 concludes, the foundation has been laid. With the key employees capacitated and the “bible” of operations opened, PSU is ready to navigate public service anew with confidence and clarity.
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